Cancellation Policy

Cancellation policy

Online and phone bookings

1 night’s deposit required

Full payment is due 14 days prior to arrival

Bookings at Christmas Time are due 30 days prior to arrival

Part payments welcomed at any time

Short Notice Cancellations (less than 14 days’ notice):

If a cancellation is received less than 14 days prior to your arrival date, we will hold monies in credit for a period of up to 12 months. Your booking reverts to a Change of Dates booking and Change of Date booking conditions subsequently apply.

Long Notice Cancellations (more than 14 days’ notice):

If a cancellation is received more than 14 days prior to your arrival date, a full refund will be issued less a $25 cancellation fee.

Change of Date Booking

If you wish to change the date of your booking, we will do our very best to accommodate this request, subject to availability.

If there is a difference in monies owed then this difference must be payable in coherence with the terms & conditions of the new booking

If there is a credit of monies, then this can be redeemed within the park at Nibble café or through in park activities

1st time amendment fees waived

Subsequent changes will incur a $25 amendment fee

We look forward to welcoming you to our Holiday Park.