Totally Wild Encounter
The Gold Coast is widely celebrated for its sun-soaked beaches and thrilling theme parks, but did you know it’s also a haven for incredible animal encounters?
Some of our guests have let us know they’ve received suspicious emails, texts or WhatsApp messages that appear to come from BIG4 Gold Coast Holiday Park.
Our third-party booking system provider, RMS Cloud, has confirmed a global security incident affecting many accommodation providers. We’re working closely with them to understand what this means for our guests.
These messages are not from us. They usually say a booking payment has failed and ask you to update your payment details, or your booking will be cancelled.
What to do:
Already clicked a link or shared your details? Contact your bank straight away, then get in touch with us so we can check your booking.
Call us: +61 7 5514 4400
Email us: stay@gcpark.com.au
We’re sorry for the worry this may cause, and we appreciate you letting us know when something doesn’t look right.